SWIKRITI PROKASHANI
Tagline: “Srishti o Srosthar Swikriti”
Effective Date: 27th September, 2023
1. Introduction
Welcome to SWIKRITI PROKASHANI
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website www.swikritiprokashani.com and purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information to process your orders efficiently and provide you with the best service.
We may collect the following types of information:
A. Personal Information
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely through our payment gateway; we do not store card data)
B. Non-Personal Information
- Browser type and device information
- IP address and approximate location
- Pages visited, duration of visit, and referring URLs (for analytics)
3. How We Use Your Information
We use your information for:
- Processing and fulfilling your book orders
- Sending order confirmations, invoices, and shipping updates
- Responding to your customer service queries
- Improving our website and services
- Sending newsletters or promotional offers (only if you have opted in)
We never sell, rent, or trade your personal data to third parties.
4. Payment Security
All online payments are processed through secure, verified payment gateways (such as Razorpay, PayU, or similar).
We do not store your debit/credit card numbers or CVV details on our servers.
5. Cookies Policy
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, maintain your shopping cart, and analyze website traffic.
You can choose to disable cookies through your browser settings, though some parts of the site may not function properly without them.
6. Data Sharing and Disclosure
We may share limited data only with:
- Delivery partners (to fulfill shipping and delivery)
- Payment processors (for secure transaction processing)
- IT and analytics providers (to improve website functionality)
All partners are required to handle your data securely and use it only for the intended purpose.
7. Data Protection and Storage
We take appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your information is stored on secure servers and accessed only by authorized personnel.
8. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data from our records (where applicable)
- Opt out of promotional communications at any time
You can exercise these rights by contacting us via email at swikritiprokashani@gmail.com
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites. Please review their respective privacy policies before sharing your information.
10. Policy Updates
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this policy regularly to stay informed.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
📧 swikritiprokashani@gmail.com
📞 +91-7980601190
🌐 www.swikritiprokashani.com